Cambridge Resthaven
Visiting our care centres

Prior to your visit - if you're not feeling well, please hold off visiting and rest up at home till you have been symptom-free for at least 48 hours.

Resthaven may need to change the visiting process at short notice. We will update families via email if we have made any temporary changes to visiting. This may be if we have cases of flu, Covid-19, or stomach upsets.

If you can, please ring Resthaven reception to let us know you are coming – this enables us to update you if there are any changes to visiting.

The government recommendation is still to wear a mask when visiting aged care facilities due to the vulnerability of residents. Masks are available at reception.

Our reception isn’t manned after hours, so if you are visiting at a busy time e.g. mealtimes, please bear with us as there may be a delay in one of our care team opening the door for you.

Please sign in using the tablet at reception when you arrive. This means we can quickly get in contact with you if needed.

If you are a household contact of someone who is unwell with Covid-19, the flu or a stomach upset, please hold off visiting until your household is symptom-free for at least 48 hours.

If you test positive for Covid-19 within a day or so of your visit or come down with the flu or a stomach upset, please let us know as soon as possible so we can keep a close eye on your loved one.

If you have been in hospital, please hold off visiting for a few days after being discharged, just to make sure you haven’t picked up anything while in hospital e.g. Covid-19/flu/stomach upset